Privacy Policy
Effective Date: 22 July 2026
Introduction
BigData Ghana Limited respects your privacy and is committed to protecting the personal information you provide when using our website. This Privacy Policy explains how we collect, use, store, share and protect personal data in accordance with Ghana's Data Protection Act, 2012 (Act 843).
Information We Collect
When you visit our website, submit a contact or service enquiry, apply for a job, subscribe to our newsletter or interact with our website, we may collect information such as your name, email address, telephone number, organisation, job title, location and any information included in your message or application.
For job applications, we may also collect your curriculum vitae, qualifications, employment history, skills, references and other information relevant to the recruitment process.
Technical Data
We may automatically collect limited technical information when you use our website, including your Internet Protocol address, browser type, device type, operating system, pages visited, time of access, referring website and information collected through cookies or website analytics tools.
How We Use Your Data
We use personal data only for specific, lawful and appropriate purposes. These may include responding to enquiries, understanding your business requirements, providing information about our services, preparing proposals or quotations, managing client and business relationships, processing job applications, sending newsletters or marketing communications where consent has been provided, maintaining website security, improving website performance and complying with legal or regulatory obligations.
BigData Ghana Limited will not use personal data for a purpose that is unrelated to the reason it was originally collected unless you have been informed, provided the required consent or the additional use is otherwise permitted or required by law. We aim to collect only information that is relevant and reasonably necessary for the intended purpose.
Data Security
We do our best to ensure that personal data under our control is handled responsibly and kept secure. We apply reasonable technical and organisational safeguards to protect information against accidental loss, misuse, unauthorised access, disclosure, alteration, damage or destruction. These measures may include access restrictions, password controls, secure hosting, system monitoring, security updates, backups, confidentiality requirements and appropriate security procedures.
Although we take reasonable steps to protect personal data, no website, electronic transmission or storage system can be guaranteed to be completely secure. Where a personal-data security incident occurs, we will investigate the matter, take appropriate corrective action and notify affected individuals and the Data Protection Commission where required by law.
Data Sharing
We do not sell or rent personal data. We may share information with authorised employees and trusted service providers who support our website, hosting, cloud services, email communications, analytics, recruitment, security or professional operations. These parties are expected to use personal data only for authorised purposes and to maintain appropriate confidentiality and security measures.
We may also disclose personal data where required by law, a court, regulatory authority or law-enforcement agency, or where disclosure is reasonably necessary to protect our legal rights, systems, employees, clients or members of the public.
International Transfers
Some of our technology or service providers may process information using systems located outside Ghana. Where this occurs, we will take reasonable steps to ensure that the information is processed lawfully and is protected by appropriate contractual, technical or organisational safeguards.
Cookies
Our website may use cookies and similar technologies to support website functionality, remember user preferences, maintain security, analyse website traffic and improve the user experience. Where required, non-essential cookies will be used only after consent has been provided. Visitors may manage cookie preferences through the website's cookie notice or their browser settings.
Marketing Communications
Marketing communications will only be sent where we have an appropriate legal basis, including consent where required. You may unsubscribe from marketing messages at any time by using the unsubscribe link provided or by contacting us. Unsubscribing from marketing will not prevent us from responding to an enquiry or sending necessary service-related communications.
Data Retention
We retain personal data only for as long as reasonably necessary to fulfil the purpose for which it was collected, comply with legal or contractual obligations, manage complaints or disputes and protect legitimate business interests. When information is no longer required, it may be securely deleted, destroyed or anonymised.
Your Rights
Subject to applicable law, you may request access to the personal data we hold about you, ask us to correct inaccurate or incomplete information, withdraw consent, object to direct marketing or request the deletion or restriction of personal data where legally appropriate. We may need to verify your identity before responding to a request.
Third-Party Links
Our website may contain links to third-party websites. BigData Ghana Limited is not responsible for the privacy or security practices of those websites, and visitors should review the relevant third-party privacy policies before providing personal information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, security practices, legal obligations or business operations. Any updated version will be published on this page with a revised effective date.
Contact & Complaints
You may also submit a complaint to the Data Protection Commission of Ghana where you believe your personal data has not been handled in accordance with applicable data-protection law.